Terms of Service

  1. Scope
    The following terms and conditions apply to all orders placed through our online shop by consumers and entrepreneurs.

A consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor their independent professional activity. An entrepreneur is a natural or legal person or a legal partnership who, when concluding a legal transaction, acts in the exercise of their commercial or independent professional activity.

The following applies to entrepreneurs: If the entrepreneur uses conflicting or supplementary general terms and conditions, their validity is hereby rejected; they only become part of the contract if we have expressly consented to this.

  1. Contractual partner, conclusion of contract, correction options
    The purchase contract is concluded with Gracias Algas – Algas MG Ortiz.

The presentation of the products in the online shop is not a legally binding offer, but a non-binding online catalog. You can initially place our products in the shopping cart without obligation and correct your entries at any time before submitting your binding order by using the information provided in the order process and use the explained proofing tools. By clicking the order button, you place a binding order for the goods in the shopping cart. The confirmation of receipt of your order is sent by email immediately after the order has been sent.

When the contract with us is concluded depends on the payment method you have chosen:

invoice
We accept your order by sending a declaration of acceptance in a separate email or by delivering the goods within two days.

  1. Contract language, contract text storage
    The language (s) available for the conclusion of the contract: English, Spanish

We save the contract text and send you the order details and our terms and conditions in text form. You can see the contract text in our customer login.

  1. Terms of delivery
    In addition to the stated product prices, shipping costs may also apply. You can find more detailed provisions on any shipping costs incurred in the offers.

We only deliver by post. Unfortunately, a self collection of the product is not possible.

  1. Payment
    The following payment methods are generally available in our shop:

invoice
You pay the invoice amount after receipt of the goods and the invoice by transfer to our bank account. We reserve the right to only offer purchase on account after a successful credit check.

  1. Right of withdrawal
    Consumers have the statutory right of withdrawal, as described in the cancellation policy. Entrepreneurs are not given a voluntary withdrawal rightly granted.
  1. Transport damage
    The following applies to consumers: If goods are delivered with obvious transport damage, please complain about such errors to the deliverer as soon as possible and contact us immediately. Failure to make a complaint or contact us has no consequences for your legal claims and their enforcement, in particular your warranty rights. However, they help us to assert our own claims against the carrier or the transport insurance.

The following applies to entrepreneurs: The risk of accidental loss and accidental deterioration is transferred to you as soon as we have delivered the item to the freight forwarder, the carrier or the person or institution otherwise assigned to carry out the shipment. The duty of inspection and notification of defects regulated in Section 377 of the German Commercial Code (HGB) applies to merchants. If you omit the notification regulated there, the goods are considered approved, unless there is a defect that was not recognizable during the examination. This does not apply if we have fraudulently concealed a defect.

  1. Warranties and Guarantees
    The statutory right to liability for defects applies. Information on any additional guarantees that may apply and their precise conditions can be found with the product and on special information pages in the online shop.
  2. Liability
    We are always fully liable for claims due to damage caused by us, our legal representatives or vicarious agents
    • in the event of injury to life, body or health
    • in the event of willful or grossly negligent breach of duty
    • for guarantee promises, if agreed, or
    • as far as the scope of the Product Liability Act is open.
    In the event of a breach of essential contractual obligations, the fulfillment of which makes the proper execution of the contract possible in the first place and on whose compliance the contractual partner may regularly rely, (cardinal obligations) through slight negligence on the part of us, our legal representatives or vicarious agents, the amount of liability is foreseeable at the time the contract was concluded Damage limited, the occurrence of which is typically expected.
    In addition, claims for damages are excluded.
  3. Dispute Resolution
    The European Commission provides a platform for online dispute resolution, which you can find here. We are neither obliged nor willing to participate in a dispute settlement procedure before a consumer arbitration board.

Terms and conditions created withrechtstexter.de.